1. Purpose

WefRefund Bank maintains a zero-tolerance approach toward fraud, scams, and dishonest practices. This policy outlines our measures to detect, prevent, and act against fraudulent activities.

2. Fraud Prevention Measures

We employ:

  • Identity verification

  • Transaction monitoring

  • Evidence validation

  • AI-based fraud detection tools

3. User Obligations

Customers must:

  • Submit genuine documents

  • Avoid chargeback fraud

  • Not engage in fake dispute claims

  • Immediately report suspicious activity

4. Fraud Investigations

If fraud is suspected, WefRefund may:

  • Request additional identification

  • Suspend the transaction

  • Freeze account balances

  • Notify relevant authorities

5. Consequences of Fraud

Users involved in fraudulent activity may face:

  • Permanent account termination

  • Rejection of refund applications

  • Loss of payment protection

  • Legal action

6. Reporting Fraud

Report fraud to: support@wefrefund.com